You can delete your Novira Crypto or NBORSA account at any time, from inside the app or by email. This page explains how, what is deleted and what may be kept.
1. Delete from the app
NOVIRANovira Crypto
- Open Novira Crypto and sign in.
- Go to Settings.
- Tap Delete account and confirm.
NBORSANBORSA
- Open NBORSA and sign in.
- Go to Settings.
- Tap Delete account and confirm.
Each app has its own account. Deleting one does not delete the other.
2. Delete by email
If you no longer have the app installed, email contact.novirasoft@gmail.com from the email address linked to your account with the subject “Account deletion” and the name of the app (Novira Crypto or NBORSA). We may ask you to confirm the request to protect your account. We do not ask for passwords.
3. What is deleted
Within 30 days of your request we delete your account and the personal data linked to it, including your sign-in account, profile and plan information, device identifiers, notification tokens, watchlist, practice-arena data, preferences and daily usage counters.
4. What may be kept
- Information we must keep to comply with legal obligations or to establish or defend legal claims, for as long as required.
- Records of support messages, for up to 24 months after the matter is closed.
- Purchase records held by Google Play under Google's own policies.
- Aggregated statistics that do not identify you.
5. Subscriptions
Deleting your account or the app does not cancel a Google Play subscription. Before deleting, cancel it in Google Play: Google Play → Profile → Payments & subscriptions → Subscriptions.
6. Deleting some data only
If you want only certain data deleted without closing your account, email contact.novirasoft@gmail.com and tell us what you want removed.